I like to express my experiences with a used car dealership here in Trinidad called “Classy Motors” owned and run by a Mr. Sonnylal Dilip Nancoo.
I was looking for a small vehicle as a runabout, especially as my Jeep is down and I have to take it in and we at the time were considering selling the car. A friend of the family, Mr. Hollis Granderson, said he knew someone that was trustworthy whom I can by a car from and I would not have to worry about it. As Mr. Granderson is a friend of the family, I decided to give my trust in what he said. We took a look at a Suzuki Grand Vitara. The size of the vehicle was nice. I have never personally bought a car on my own and I was relying on Mr. Granderson to provide me with advice. Mr. Granderson vouched on Mr. Nancoo and also acknowledge that the vehicle was a good buy. There was some problems, the back door (tailgate) handle was broken and there was a few noises. Mr. Nancoo, offered that he would fix the door handle and check out all the noises and remedy them.
Thus, I gave my trust and gave the down payment, in promise that the issues would be fixed. The door handle (tailgate) was indeed replaced. However on the day I went to pay the remaining money, all Mr. Nancoo did was liberally spray WD40 on all other problems with the vehicle, so it ran without issue out of his lot. Things got progressively worse then on, the belt squeek returned, then there was a marked acceleration problem that occurred momentarily. You give it Gas and the engine would not even reply. There was also a noise that rattled when one pressed the same accelerator.
Three days after, Mr. Nancoo started persistent calls to have the vehicle transferred, in advance of what when I had planned to have it done. On reaching licensing office, I noticed that the vehicle was running rather hot. I mentioned this to Mr. Nancoo who ignored my remarks and rushed us through inspection. That was the most painful half day to get it processed, Mr. Nancoo left, I mentioned I was having problems with it… and he said I could bring it up by him sometime and he get someone to take look at it. After that odeal, I wanted to get home. Then the problems started. The vehicle overheated, and I prayed to make it home. I never got there. The vehicle shutdown, and I had to call a Tow service to carry the vehicle home. In a matter of a couple days, most of the water that was put in was gone. Something that has never happened to any vehicle I have owned in a matter of a couple days. The air-conditioning also started to faultier at this time.
So after letting the vehicle cool off overnight, I filled it with water and decided to take the vehicle back up to him, so he can address all these problems. I asked a fellow teacher I work with to help me take the vehicle back to him. We started on our journey, Mr. Nancoo lives in Chaguanas; a distance from me. On the highway, the radiator exploded. There was a flash of white colored water, that at first I thought was something that splashed up from another vehicle ahead. Then the vehicle would not accelerate. It was going nowhere. After realizing that something was wrong, we pulled aside, a tow truck that was passing by also stopped, as we looked to see what had happened. We noticed the radiator had blown and that the accelerator cable was sticking. I then paid the tow truck to transport it to Mr. Nancoo place of operation. Explained all the problems I was experiencing, that this vehicle was not satisfying my expectations for what I wanted, which is a easy to maintain “run about” and all the problems have made me further dissatisfied.
Mr. Nancoo offered to fix it. It has been by him since and I have to go collect it. I have along the way expressed my dissatisfaction and he has refused to listen that I would like to return it. It is obvious he knows that it is a lemon and has no desire to take any other alternate route but just fix the problems that occurred and push it back off on me.
I have lost faith in Mr. Granderson, the so called friend of the family, cuz his recommendation seems rather slanted. I have no faith in Mr. Nancoo, for there no better snake oil salesman. There is no doubt will have to try to resell this to someone else.
I am broadcasting my experience online so that anyone that going to have dealings with this man, to be warned beforehand.